Contact information

Ceylora Spices

663/1, Koswathumanana
Karandeniya
Sri Lanka

Email: hello@ceyloraspices.com
Phone / WhatsApp: +94 77 734 7614

We respond to emails Monday to Friday and aim to reply within two business days.

For questions or support regarding an existing order, please include your order number so we can assist you more quickly.

About Ceylora Spices

Ceylora Spices is operated from Sri Lanka and sells Ceylon cinnamon products directly to customers worldwide.

The address listed above is our trading and contact address and, where a return has been agreed in advance, the address to which returns should be sent.

Please contact us before sending any products back. We cannot accept unsolicited returns.

Complaints

If you would like to make a complaint, please email hello@ceyloraspices.com with "Complaint" in the subject line.

We aim to:

  • Acknowledge your complaint within two business days.

  • Investigate and resolve the complaint within 14 days, where reasonably possible.

We appreciate your patience and will make every reasonable effort to resolve your concerns promptly and fairly.